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Duty Managers (Casual)


QUAD is known for its warm welcome, friendly atmosphere and helpful staff.
We are looking for Duty Managers interested in helping to deliver this as part of the QUAD Team.
The post of Duty Manager has responsibility for the QUAD building where you will focus on maintaining a customer experience of the highest possible standard at all times. Pro-active, personable and confident in handling a variety of challenges you need to possess excellent multi-tasking and problem solving skills, whilst effectively managing the team on shift. You must also be prepared to assist with other areas of the team: ushering, invigilating and reception. An in-depth knowledge of customer service, health & safety and equal opportunities is a must.
This role requires an assertive and engaging attitude with excellent communication skills, a customer focussed approach and experience of working with the public is essential.
Hours Available:
Part-time Casual (zero hours) – hours are likely to exceed 10 per week on average across varying shifts and to support holiday and sickness cover
£10.19 Per hour plus accrued holidays and pension
Due to licensing laws within our cinema we can only accept applications for these roles from those aged 18 and over.
Applicants must hold an existing DBS check or be prepared to submit an application for one.
Immediate start dates available.

QUAD is committed to building more equitable, diverse and inclusive practices and processes that drive innovation and belonging across the organisation.  With this aim, we are passionate about attracting excellent applicants from a variety of backgrounds and self-identities.  This includes those who have a lived experience of being 'othered' and/or have characteristics as defined in the Equality Act 2010*.

*The nine protected characteristics under the Equality Act 2010 are 'age', 'disability', 'gender reassignment' (now commonly understood as 'gender identity'), 'marriage and civil partnership', 'pregnancy and maternity', 'race', 'religion or belief', 'sex', and 'sexual orientation'.

Interested to know more? please download the job details document

To apply: Complete and send the covering letter template and your most recent CV to work@derbyquad.co.uk  (or post it to HR, QUAD, Market Place, Derby DE1 3AS)
Please note: Previous applicants need not apply.
Closing date for applications: This is an ongoing call for applications with no set closing date. Shortlisted candidates will be contacted for interview and the opportunity will close once the number of Duty Managers needed to join the team have been offered positions.
Interviews will be held at times mutually convenient to candidates and QUAD