Access spaces are available in all three cinemas that can be used independently or can be situated next to seats for carers or companions. If you require access spaces in the cinema, please ring the Box Office on 01332 290606 or email info@derbyquad.co.uk to check the availability for the screening of your choice.
There is a Sound Plus TM Infrared Listening system in the cinemas, and an integrated Loop system in the Meeting Room and Digital Studio.
Please do not hesitate to contact the customer services team to discuss any other access requirement queries.
QUAD, Market Place, Cathedral Quarter, Derby, DE1 3AS
Wherever possible, we show descriptive subtitled screenings. Descriptive subtitling is a service for the hearing-impaired or D/deaf customers who rely on English subtitling. Our programme also contains many films subtitled into English from other languages which may also be suitable.
If you would like to be added to the list for Descriptive subtitled screenings information, please email info@derbyquad.co.uk. You can also find out what subtitled films are coming up by joining our Facebook Group. Search “QUAD Subtitled Screenings” within Facebook or go to this link.
Films and events available with caption subtitles and BSL are indicated on our website listings and in print. There is a Sound Plus TM Infrared Listening system in the cinemas, and an integrated Loop system in the Meeting Room and Digital Studio. There is a portable loop available
QUAD is proud to be an accredited CredAbility Provider and a CredAbility Verified Accessible building. CredAbility has been designed by disabled and older people to enable providers to prove that their services are competent and compliant. As an accredited provider we are committed to promoting independence, choice and control for all customers and actively promoting disability equality. We constantly strive to improve services to disabled customers and actively seek feedback from customers in order to be creative and transparent in designing and delivering services for disabled customers. As a Verified Accessible building you can be assured that we have invested in making our building accessible in line with legal requirements and that this has been verified by one of Nimbus’ qualified Access Auditors.
QUAD is pleased to accept the CredAbility Access card and offers discounted ticket rates for cardholders. For further information about the access provision we have for cardholders please see the document in the download section further up the page. To find out more about the CredAbility Access card and how to become a cardholder please visit http://credability.uk.com/access-card/.
If you have any feedback about any of QUAD’s services or programme please contact info@derbyquad.co.uk.
Fully trained assistance dogs with formal identification are welcome in the building and cinemas to accompany customers with access needs. If you are coming to watch a film, please speak to a member of staff to reserve seats for you on the access row where your dog will be able to sit in an access space next to you.
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QUAD is a registered charity.
