QUAD is for everyone

QUAD is a fully accessible building, with an automatic front door (push button), a lift to the upper floors, wheelchair area in the cinemas, and accessible toilets on every floor.

Accessibility at QUAD

Access spaces are available in all three cinemas that can be used independently or can be situated next to seats for carers or companions.

If you require access spaces in the cinema, please use the contact options below to check the availability for the screening of your choice.

We are proud to have WatchWord glasses available to customers, allowing you to view subtitles for participating films.
 
Dolby handsets and headphones are also available for amplified audio and audio description for participating films.
 
Want to know more? Get in touch with our Box Office team by emailing  info@derbyquad.co.uk

QUAD, Market Place, Cathedral Quarter, Derby, DE1 3AS

01332 290 606

info@derbyquad.co.uk

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Subtitled Film Screenings

Wherever possible, we show descriptive subtitled screenings. Descriptive subtitling is a service for the hearing-impaired or D/deaf customers who rely on English subtitling. Our programme also contains many films subtitled into English from other languages which may also be suitable.

Films and events available with caption subtitles and BSL are indicated on our website listings and in print. 

CredAbility

QUAD is proud to be an accredited CredAbility Provider and a CredAbility Verified Accessible building.

CredAbility has been designed by disabled and older people to enable providers to prove that their services are competent and compliant. As an accredited provider we are committed to promoting independence, choice and control for all customers and actively promoting disability equality. We constantly strive to improve services to disabled customers and actively seek feedback from customers in order to be creative and transparent in designing and delivering services for disabled customers.

As a Verified Accessible building you can be assured that we have invested in making our building accessible in line with legal requirements and that this has been verified by one of Nimbus’ qualified Access Auditors.

QUAD is pleased to accept the CredAbility Access card and offers discounted ticket rates for cardholders. For further information about the access provision we have for cardholders please see the document in the download section further up the page. To find out more about the CredAbility Access card and how to become a cardholder please visit https://www.accesscard.online

If you have any feedback about any of QUAD’s services or programme please contact info@derbyquad.co.uk.

Assistance Dogs

A golden retriever sporting an orange vest, happily posing on a sunny day in a park.

Fully trained assistance dogs with formal identification are welcome in the building and cinemas to accompany customers with access needs. If you are coming to watch a film, please speak to a member of staff to reserve seats for you on the access row where your dog will be able to sit in an access space next to you.

Our Seating

image of red cinema seats from QUAD's Sir John Hurt Cinema
red cinema seating

Our cinema seats are 50cm wide, the back of the chairs are 74cm in height, they are 43cm from the floor and the arm rests are 10cm x 33xm.